HPB Voices Reloaded

HPB Values @ Workshop

By Lynn Ng

Care & Concern… Professionalism… Respect… Commitment… Integrity… Innovation

Do you know that these are the six corporate values for HPB?

While most of you may be able to recite all the six values, some may not know exactly what each of these values mean.

To help HPB staff have a better understanding of our corporate values, Organisation Development (OD) department scheduled 26 HPB Values workshop from May to October 2006.

What is it all about?

The workshops raised staff's awareness on HPB's values and demonstrated how they could apply these values in their day-to-day work.  Senior management was actively involved; CEO and the directors took turns to present HPB’s Vision, Mission and Values and participated in different workshops.

During the workshops, the participants discussed the “positive” behaviours that staff should display for each value as well as the “negative” behaviours that do not exemplify the corporate values. Participants also learnt a dialogue tool to allow everyone a chance to speak and to listen.
                      
Through some inspiring stories from colleagues, the participants discovered that HPB values were already being at work.  

What the OD team learnt

For the OD team, we felt a great sense of achievement in helping our colleagues to know more about HPB values. We had much fun learning together with them. Of course, our greatest satisfaction was seeing that they understood each value better and how each value impacted on their day-to-day work! We would also like to thank Rapiah and Fausiah, who had helped us to conduct a session in Malay for our non-English speaking colleagues.

Some inspiring points CEO and Directors highlighted at the workshops:

Integrity goes beyond honesty.  An example of integrity is making difficult decisions for the good of the Board and not taking the easy way out to make our job easier, such as selecting a more expensive quotation from a familiar supplier who knows our working processes better.  The success of General Electric (GE) is due to Jack Welsh’s ability to pick the right people with the right values, and hence helping the company to grow from US$3 billion to US$300 billion in market value.”
- Mr Lam Pin Woon

A hospital can provide the best facilities, equipment and processes. But it’s the staff and care they provide that matter most." - Dr K Vijaya

Integrity is “Doing the right thing even when no one is looking over our shoulders” - Dr Mabel Yap

 

If I hear, I forget; if I see, I remember; if I do, I understand. - Constant practice will help us gain a deeper understanding and meaning behind each value. Let’s encourage each other to live out these values.” - Mrs Tan Seok Lee

Theresa Yoong

About Professionalism - If you are going to be late for a meeting, you should inform the chairperson and ask him/her to start the meeting without you.” - Dr Theresa Yoong

About integrity - Supposing someone dropped a coin and didn't know where it rolled to - would you, noticing where it went, step on it to hide it from everyone's view, and behave in a casual manner, intending to keep the coin for yourself, while the owner searched around ? Would you feel guilty, or consider doing it if your child was watching? It is important to think about our values, so that they guide our behaviour and we do not act in conflict with our beliefs.”  - Dr Rose Vaithinathan