Terms of Use for Health Insights Singapore (hiSG)

1. Introduction

1. The hiSG mobile application (“App”) is operated by the Health Promotion Board (“HPB”).

2. The use of the hiSG mobile application is limited to hiSG study participants only.

3. By accessing or using this App, you agree to be bound by these terms and conditions as they may be modified from time to time. These terms and conditions relating to the mobile application are in addition to the general hiSG study terms and conditions pertaining to the participation in the hiSG study.

4. The HPB reserves the right to change these terms and conditions at any time. Amendments will take effect when posted on the App and you will be notified through the App. Your continued use of the App thereafter represents your agreement to any such amendments.

5. Please read the following terms and conditions carefully before using this App.

2. Liability

1. This App and all information contained in it are provided on an "as is" and “as available” basis, without any express or implied warranties of any kind, including but not limited to, warranties about the accuracy, completeness, currentness, or suitability for any purpose of the information in this App, and without any support or other services by HPB.

2. The HPB does not guarantee that access to this App will be uninterrupted or error free. To the fullest extent permitted by applicable laws, the HPB on behalf of its directors, officers, employees, agents, suppliers, licensors and service providers, excludes and disclaims liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, general, special, punitive, incidental or consequential damages; loss of use; loss of data; loss caused by a virus; loss of opportunity, business, revenue, income or profit; loss of or damage to property; claims of third parties; or other losses of any kind or character, even if the HPB has been advised of the possibility of such damages or losses, arising out of or in connection with the use of the App or any website with which they are linked, or any products or services available on our App. You assume total responsibility for establishing such procedures for data back up and virus checking as you consider necessary.

3. The HPB does not guarantee or warrant that files accessed on, and/or available for downloading from, this App are or will be free of computer viruses, worms, Trojan horses or other contaminating or destructive properties. You shall access and download information from the App at your own risk.

4. The health information and other information on the App are general in nature. It is provided as a public service and for information purposes only. This information does not constitute medical advice, legal advice or professional services. In particular, the health information on this App is not intended as a substitute for seeing your doctor or other professional advisor. Always consult your doctor if you have any specific health care needs. Your doctor can provide the necessary medical diagnosis and treatment. Do not rely on the information on this App to self-diagnose your illness. You should never disregard medical advice or delay seeking such advice because of anything you read on or through this App. The HPB will not be responsible, under any theory of liability or indemnity, for your use of or reliance on the information on this App.

3. Links to third party websites

1. The HPB is not liable or responsible in any way for any user generated content.  The HPB does not have any control or supervision over, and is not responsible for, what users access through this App and is not responsible for any inappropriate, offensive, obscene, infringing, unlawful or otherwise objectionable or illegal user generated content you may encounter on our App or arising from your use of this App.

2. This App may contain links to other websites (“Linked Website”) owned and/or operated by third part(ies) who are not related or affiliated to the HPB.  The Linked Websites are not under the control or supervision of the HPB and the HPB is not accountable or responsible for the content of any Linked Websites or any hyperlink contained therein, and makes no representation or warranty with respect to the content of any such third party sites.

3. The HPB provides these links to you solely for the purpose of convenience and the inclusion of any link does not imply any endorsement or approval of the Linked Website by the HPB.  Your link to any such Linked Website is entirely at your own risk. The HPB is not a party to any transaction or arrangement between you and a Linked Website. Your use of a Linked Website is subject to the terms and conditions of such site, in addition to the terms and conditions herein. If there is any inconsistency, the terms and conditions herein shall supersede.

4. Our App may also contain third party advertisements (that may or may not contain embedded hyperlinks or referral buttons to Linked Websites). The display of such advertising does not in any way imply a recommendation or endorsement by the HPB of the relevant advertiser, its products or services or any such Linked Website. You are referred to the relevant advertiser for all information regarding the advertiser and its products and/or services. To the extent permitted by law, the HPB accepts no responsibility for any interaction between you and the relevant third party and is released from any liability arising out of or in any way connected with such interaction.

4. Privacy statement

1. Personal information submitted to the HPB via this App will be treated in accordance with our Privacy Statement and study terms and conditions, accessible via the web links provided.

5. Location data

1. Certain services which are available on the mobile App may make use of location data sent from your mobile device. You can turn this function off at any time by turning off the location services settings for the mobile App on your device. When you turn on your location services settings, you consent to allow us, our licensees, and unaffiliated third-parties (including third party service providers engaged by us) to transmit, collect, process and use your location data to provide and improve location-based products and services. 

6. Proprietary rights & restricted use

1. All content on this App are the property of the HPB, save as otherwise indicated. All trademarks, brand names, product names and titles and copyrights used on this App ("Intellectual Property") are the property of their respective holders. No permission is given in respect of your use of any such Intellectual Property and such use may constitute an infringement of the holder's rights.

2. You shall not:

   1. use any of our logos or any of the following names or slogans:

      1. 'HPB', 'Health Promotion Board', '保健促进局', 'Lembaga Penggalakan Kesihatan', '';

      2. 'hiSG', 'Health Insights Singapore', whether registered or unregistered, in any way;

   2. reproduce or distribute the content in this App (including text, graphics, video, music or sound) to other persons;

   3. copy the content in this App onto another server; or

   4. make any commercial use of this App,

3. without the prior written permission of the HPB, and only if all Intellectual Property rights are not breached. You may request permission by emailing us at hpb_comms@hpb.gov.sg.

4. You shall not upload, post or email to this App any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, objectionable or profane material, or any other content that could give rise to any civil or criminal liability under the law.

7. Rights and obligations of the user

1. By using our App, you represent, warrant and/or agree that:

   1. any and all information you provide is true and correct, and you remain fully responsible for the accuracy of the information given;

   2. you consent to HPB disclosing to third parties and using any photographs, video recording, or other data collected from you or otherwise relating to your use of this App (identifiable data) for the following purposes, without further notice to you:

      1. all purposes relating to the App (including but not limited to the planning, implementation, conduct and evaluation of study activities, the sharing of information with companies/organisations/institutions, and the award of incentives for participation in study activities);

      2. historical or statistical research; and

      3. publication in academic or scientific journals

2. By using our App, you agree to abide by the following terms that govern your use of your User Account (“Acceptable Use Policy”) and your activity in any message board, news group, chat room, social media platform and/or other public forum made available via your use of the App (collectively “Forums”):-

   • Postings

     1. You are solely responsible for the content of all information, data, text, messages, photographs, videos, images, graphics, audio recordings and other material (collectively “Postings”) as such Postings are submitted by you and agree to indemnify and hold HPB harmless from and against any loss and damage suffered by HPB arising from claims, demands or legal proceedings related to any Postings, including costs incurred by HPB in defending such claims, demands or legal proceedings.  

     2. You further acknowledge and agree that you are responsible for ensuring that you have the right to submit all Postings in any Forum and that no content of any such Posting infringes on the intellectual property rights or other rights of any person, and all Postings shall not be misrepresented as HPB’s views or are endorsed by HPB.  

        • Content standards for Postings

        • Postings must:

          1. be relevant to the purpose of the Forum and the nature of any topic;

          2. be accurate (where they state facts);

          3. be genuinely held (where they state opinions); and

          4. comply with applicable laws in Singapore.

     3. Postings must not:

        1. contain any material which is defamatory of any person or entity;

        2. contain any material which is obscene, offensive, hateful or inflammatory;

        3. be threatening, abuse or invade another´s privacy, or cause annoyance, inconvenience or needless anxiety;

        4. be likely to harass, upset, embarrass, alarm or annoy any other person;

        5. contain or promote sexually explicit material;

        6. promote violence or aggression;

        7. promote discrimination based on race, gender, religion, nationality, disability, sexual orientation or age;

        8. be used to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

        9. contain any viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;

        10. contain any material which infringes any intellectual property right or other right of any other person;

        11. be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

        12. advocate, promote or assist any illegal activity or unlawful act such as (by way of example only) intellectual property infringement or computer misuse;

        13. be likely to mislead or deceive any person;

        14. be used to impersonate any person, or to misrepresent your identity or affiliation with any person; or give the impression that they emanate from us;

        15. contain any materials that are private or confidential.

     4. Monitoring

        1. To the extent that any Posting is posted onto Forums managed or controlled by us, we reserve the right, in our sole discretion, to delete, edit or modify any Posting submitted by you and/or to discontinue any discussion thread or topic, at any time without notice to you.

        2. We also reserve the right to monitor, intercept and review, without further notice, any Posting to ensure that our Acceptable Use Policy is being complied with and for legitimate business purposes and you consent to such monitoring by your use of your User Account. This includes, without limitation:

           1. the monitoring, interception, accessing, recording, disclosing, inspecting, reviewing, retrieving and printing of transactions, messages, communications, postings, log-ins, recordings and other uses of the systems as well as keystroke capturing and other network monitoring technologies; and

           2. storing copies of such data or communications for a period of time after they are created, and the deletion of such copies from time to time without notice.

     5. Moderation

        1. We will use reasonable endeavours to assess and decide in each case whether it is appropriate to moderate (including what kind of moderation to use) for Postings submitted to the Forums. Although our administrators and moderators will attempt to keep Postings in contravention of this Acceptable Use Policy off the Forums, it is impossible for us to review all content, and we expressly exclude our liability for any loss or damage arising from any objectionable content and/or the use of any Forum by a user in contravention of this Acceptable Use Policy.

     6. Suspension and termination

        1. We will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of any Forum. When a breach of this Acceptable Use Policy has occurred, we may take such action as we deem appropriate.

        2. Failure to comply with any term herein constitutes a material breach in of the Acceptable Use Policy regarding use of your User Account and our App, and may result in our taking all or any of the following actions:

           1. issue of a warning to you;

           2. immediate, temporary or permanent removal of any Posting uploaded by you to any Forum;

           3. immediate, temporary or permanent withdrawal of your right to use any Forum;

           4. legal proceedings against you for reimbursement of all loss and damage, including costs, resulting from the breach; and/or

           5. disclosure of all relevant information to law enforcement authorities as we reasonably feel is necessary.

           6. The responses described above are not limited, and we may take any other action we deem appropriate.

        3. By using our App, you acknowledge and agree that any postings in the Forums do not in any way represent the views of HPB nor are endorsed or approved by HPB. HPB does not therefore assume any liability or responsibility for these postings and you shall not rely on such postings.

8. General

1. In these terms and conditions, unless the context otherwise requires, the headings are inserted for convenience only and shall not affect the construction of these terms and conditions.

2. If any provision of these terms and conditions is held to be invalid or unenforceable, then such provision shall (so far as it is invalid or unenforceable) be given no effect and shall be deemed not to be included in these terms and conditions but without invalidating any of the remaining provisions of these terms and conditions.

3. No failure or delay by us in exercising any right or remedy provided by law under or pursuant to these terms and conditions shall impair such right or remedy or operate or be construed as a waiver or variation of it or preclude our exercise at any subsequent time and no single or partial exercise of any such right or remedy shall preclude any other or further exercise of it or the exercise of any other right or remedy. Our rights and remedies under or pursuant to these terms and conditions are cumulative, may be exercised as often as we consider appropriate and are in addition to our rights and remedies under general law.

4. These terms and conditions and the relationship between you and the HPB shall be governed by, and interpreted in accordance with, the laws of Singapore. In respect of any legal action or proceedings arising out of or in connection with these terms and conditions or this App, you shall irrevocably submit to the jurisdiction of the courts of Singapore. That submission shall not affect the right of the HPB to institute proceedings in any other jurisdiction.

5. Please review these terms and conditions periodically for changes and updates. To determine when these terms and conditions were last revised, please refer to the Last Revision Date stated at the beginning of these terms and conditions.

Last Revision Date: 29 June 2018